When you tell us that you are leaving your current home, a maintenance officer will inspect the property.

If the maintenance officer finds any damage to the house, or if you have made any alterations without our permission, or carried out work that is not up to standard or is not safe, we will let you know. At this time we will give you a chance to restore or make good the items before you leave.

After you leave your home, we will carry out another inspection. If we find that you have not done the repairs, or the work you have carried out is poor and not to an agreed standard, or you have not removed all items from the property, we will inform you and arrange to carry out the work ourselves (we will charge the cost to you).

All rechargeable works will be supported by photographic evidence if requested.

We will not charge you for repairs arising due to fair wear and tear.