A helping hand with fuel costs

River Clyde Homes and HEAT partnership provides help for customers in fuel poverty.

Warm Home 2022

15 March 2022

River Clyde Homes, is working in partnership with HEAT (part of The Wise Group) to provide support to their customers who may be at risk of, or in, fuel poverty.

With the help of additional funding from the Scottish Government the association are now in a position to assist customers who are facing ever increasing utility bills.

Their partnership with HEAT allows those in fuel poverty or fuel fear to receive expert advice in relation to their fuel costs and qualifying River Clyde Homes customers could benefit from additional credit being placed in their account.

Siobhan Sneddon, Interim Inclusive Communities Manager, said “River Clyde Homes is delighted to continue to work in partnership with HEAT and fully appreciate the advice and help from HEAT that our customers and our staff will receive.

“Through this initiative, customers can receive support and advice to help reduce costs and identify any funding and discounts that might be available to them.

“Many of our customers, particularly the elderly, may find themselves facing fuel poverty and we urge them to contact us today on 0800 013 2196 or email to see what we can do to help.”

Jim Percival, HEAT Project Lead, Energy Advice and Advocacy said: “Our HEAT service is aimed to ensure that every customer we assist is able to have a level of comfort in their home at an affordable cost. Our HEAT Advisors will allocate funding support on behalf of River Clyde Homes and provide advice and information to assist the household to resolve any energy related issue or concern. With the forthcoming energy price increases, there has never been a more important time for households to be able to manage their energy usage and costs.”