Automatic Renewals

Housing Applications

Automatic Renewal

2 September 2026

To help keep our records accurate and ensure applications remain up to date, automatic renewals will be switched on for all applications.

Your application will now renew automatically each year.
To keep your application live, you’ll need to verify your details annually.
This helps make sure we’re working with the most accurate and current information.
How the renewal process works
4 weeks before renewal – We’ll email you with a reminder to log in to your account and verify your information.
1 week before renewal – If you haven’t yet responded, we’ll send a reminder email.
No response – If your details are not verified by the renewal date, your application will be cancelled.

Ensure your details are up to date
Log in when you receive the email prompt.
Review and confirm that your details are correct (or update them if anything has changed).
Submit your verification to keep your application active.
Why this is important
Keeping your information up to date ensures:
Your application remains valid and active.
We can contact you easily if needed.
Decisions are based on accurate, current details.