Contact us

The quickest and easiest way to give us feedback about our services is to speak to the person you have been dealing with.  However you can also send us your comments by contacting us using the details below.

  • By phone on 0800 013 2196, 24 hours a day, 7 days a week  
  • By post at River Clyde Homes, Roxburgh House, 102 - 112 Roxburgh Street, Greenock. PA15 4JT
  • By email at customerexperience@riverclydehomes.org.uk
  • Online using our feedback form
  • In person at one of our public offices (details below) 
  • *NEW* You can also contact us using our new Customer Portal, where you can provide general feedback, log a complaint, report an environmental issue or report antisocial behaviour. If you would like to setup an online account, please contact your housing officer on 0800 013 2196. They will process your request. Or if you already have a login, please access the Customer Portal here

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Public offices

Greenock: Clyde Square                            

  • Mon - Thu 9am - 5pm*
  • Fri - 9am - 4pm

*closed from 1pm on 4th Wed of each month.

Greenock: Broomhill Way

  • Mon & Wed* - 8.45am -12.30pm then 1.30pm - 4.30pm  
  • Tues - 8.45am -12.30pm    
  • Thurs - 1.30pm - 4.30pm
  • Fri - 8.45am - 12.30pm then 1.30pm - 4pm                             

*closed from 1pm on 4th Wed of each month.