Contact us

The quickest and easiest way to give us feedback about our services is to speak to the person you have been dealing with. However you can also send us your comments by contacting us using the details below.

  • By phone on 0800 013 2196, 24 hours a day, 7 days a week  
  • By post at River Clyde Homes, Clyde View, 22 Pottery Street, Greenock. PA15 2UZ
  • By email at customerexperience@riverclydehomes.org.uk
  • Online using our feedback form
  • In person, by appointment only, please call our Customer Experience Team on 0800 013 2196 to make arrangements.
  • *NEW* You can also contact us using our new Customer Portal, where you can provide general feedback, log a complaint, report an environmental issue or report antisocial behaviour. If you would like to setup an online account, please contact your housing officer on 0800 013 2196. They will process your request. Or if you already have a login, please log in to the Customer Portal.

  • Need to tell us if we've not got something right? We have a complaints procedure you can use if we can't resolve your problem in the first instance by phone or email. We've produced a handy guide that can help you through our complaints process.

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