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Policies and Procedures
Click the links below to view and download our policies or procedure guides.
- RCH Group Alterations to Property and Compensation
- RCH Group Allocations Policy
- RCH Group Articles of Association
- RCH Group Attendance, Absence and Management Policy
- RCH Group Aids and Adaptations Policy
- RCH Group Anti-Social Behaviour Policy
- RCH Group Asbestos Policy
- RCH Group Board Member Expenses Policy
- RCH Group Board Membership and Recruitment Policy
- RCH Group Code of Conduct for Staff
- RCH Group Complaints Policy
- RCH Group Customer Care Policy
- RCH Group Dampness and Mould Policy
- RCH Group Data Protection Policy
- RCH Group Decant and Home Loss Policy
- RCH Group Disciplinary Policy
- RCH Group Domestic Abuse Policy
- RCH Group Electrical Safety Policy
- RCH Group Entitlements Payments and Benefits Policy
- RCH Group Equality & Diversity Policy
- RCH Group Estate Management Policy
- RCH Group Expenses and Allowance Policy
- RCH Group Finance Regulations Policy
- RCH Group Financial Inclusion Policy
- RCH Group Fire Safety Policy
- RCH Group Freedom of Information Policy
- RCH Group Gas Safety Policy
- RCH Group General Membership Policy
- RCH Group Grievance & Dignity at Work Policy
- RCH Group Guest Facilities Policy
- RCH Group Health & Safety Policy
- RCH Group Records Management Policy
- RCH Group Legionella Management Policy
- RCH Group Mobility Scooter Policy
- RCH Group Recruitment Selection Policy
- RCH Group Rent Arrears Recovery Policy
- RCH Group Rent and Service Charges Policy
- RCH Group Repairs Maintenance and Recharge Policy
- RCH Group Standing Orders and Delegations
- RCH Group Tenancy Sustainment and Vulnerable Customers Policy
- RCH Group Treasury Management Policy
- RCH Group Unacceptable Behaviour Policy
- RCH Group Unlettable & Deactivated Property Policy
- RCH Group Void Management Policy
- RCH Group Whistleblowing Policy
- RCH Group Workforce Establishment Planning Policy
- RCH Group Attendance and Absence Management Procedures
- RCH Group Capability Procedures
- RCH Group Disciplinary Procedures
- RCH Group Grievance Procedures
- RCH Group Recruitment and Selection Procedures