Get involved

Senate headsCommunity consultation is at the heart of everything we do at River Clyde Homes. Our award winning customer involvement arrangements are setting the standard across Scotland.

There are a number of ways in which you can get involved.  See the information below to find out more or contact Anne Ross, Customer Involvement Officer, on 01475 788851 or email: anne.ross@riverclydehomes.org.uk.

Customer Senate

The Customer Senate scrutinise the performance of River Clyde Homes and make recommendations based on their findings about how services to customers might be improved. You can find out more on the Customer Senate page.

Armchair Critics

As the name suggests, to be a part of this group you don’t even have to leave your home! Our Armchair Critics will act as our Virtual Customer Panel providing feedback and comments by email, SMS and telephone. We want to be able to consult you regularly to get your suggestions and feedback on River Clyde Homes’ services.  Find our more by contacting Anne Ross, Customer Involvement Officer, on 01475 788851 or email: anne.ross@riverclydehomes.org.uk.

Customer Panels

The customer panels give customers the opportunity to get involved and help shape and improve an area of the business that is important to them. The role of the panels is primarily to work with the lead officers to develop and identify service improvements.

Contact Anne Ross, Customer Involvement Officer, on 01475 788851 or email: anne.ross@riverclydehomes.org.uk for more information.

Tenants' and Residents' Associations

One way of getting involved with River Clyde Homes is to join or set up a Registered Tenants Organisation (RTO). By doing so you will be consulted on key policy matters which will affect all tenants. It's a great way to have your say.  You can find out more on the Tenants' and Residents' Association page.